Email And Phone Scams

Scams are illegal and fraudulent schemes by criminals (scammers) who are trying to get money from you. Scammers will often impersonate actual agencies or companies and use fear tactics to threaten you into paying them or providing them with your personal information*. Scammers will often tell you that you should not tell anyone else about your communications with them, but that is part of their plan to trick you.  Follow the instructions below to seek advice BEFORE sending money and before giving out personal information such as date of birth, social security #, bank / credit card information.

Temple University has a lot of information on what's called "phishing" scams and what to do if you are contacted.  See Phishing | Information Technology Services | Temple University

If you get a phone call and they threaten you or create a sense of urgency and demand money, hang up. 

  • Your home country's consulate will not call you and ask you to transfer money. They also won’t call you and ask you for your ID or bank account information, or tell you that they are transferring the call to “Interpol” or to the police.
  • U.S. government agencies (such as USCIS, the IRS, FBI, etc.) will not call you and ask for money or threaten to arrest you.
  • You will never be asked to pay legitimate organizations with iTunes cards or other gift cards. If this is asked of you, it’s a scam!
  • You will never be asked to download an app (such as a remote desktop app) while speaking with U.S. government agencies or law enforcement. 
  • Scammers can use email addresses and phone numbers that look legitimate. If an unknown person is threatening you or makes you feel uncomfortable, end the conversation.

If you receive a call, text, or email like this and are not sure what to do:

  • Contact Temple University Public Safety located at 1101 Montgomery Avenue, Philadelphia, PA 19121. Emergency Phone: 215-204-1234, From a campus phone: 1-1234, Email: 
  • Contact
  • Always seek advice BEFORE sending money and before giving out personal information.

Resources for Reporting Scams

Other national resources for reporting scams include:

Additional Information:

See the links below for more details, examples of common scams, and advice about avoiding scams: